Refund Policy

Your satisfaction is our long-term pursuit and concern. We guarantee that our products are delivered within 30 business days. If you have purchased anything on animeshoplove.com, but didn’t receive it within the guaranteed delivery time, you can get a full refund.

The estimated delivery time for orders on animeshoplove.com is 7-30 business days. 

You can submit refund requests within 15 days after the guaranteed period for delivery (30 days) has expired. You can do it by sending a message on contact us page

Full refunds are not available under the following circumstances:
1. Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
2. Your order did not arrive due to exceptional circumstances outside the control of animeshoplove.com (i.e. not cleared by customs, delayed by a natural disaster).
3. Other exceptional circumstances outside the control of animeshoplove.com